Privacy Policy

Introduction

MG Roofing ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website, submit a contact form, call us, or otherwise interact with our business.

Information We Collect

We collect information in several ways:

• Contact Forms & Requests: When you submit a contact form, estimate request, or inspection booking on our website, we collect your name, phone number, email address (if provided), zip code, property address, service requested, and any additional details you provide.
• Phone Calls: When you call us, we may collect your phone number, name, and information about your roofing needs. Call recording or tracking may be used for quality assurance and lead attribution purposes.
• Website Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, time spent on site, referral source, and device type. This is collected via analytics services and cookies.
• Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to understand user behavior, improve the website, and support advertising and remarketing efforts.
• Third-Party Data: We may receive information about you from third-party data providers for advertising and lead qualification purposes.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate request or inquiry
• To contact you about our roofing services, inspections, or follow-up communications
• To schedule consultations, inspections, or service appointments
• To send marketing communications about our services (with appropriate consent where required)
• To improve our website, services, and customer experience
• To analyze website performance and user behavior
• To support targeted advertising and remarketing campaigns
• To comply with legal obligations and protect our rights and property

How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who help us deliver our services, including CRM platforms, scheduling tools, analytics providers, and advertising networks.
• Legal Compliance: We may disclose your information if required by law, court order, or government request.
• Business Protection: We may share information to protect against fraud, enforce our agreements, or defend our legal rights.
• Business Transfers: If MG Roofing is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Consent: We may share your information with other parties when you explicitly consent to such sharing.

We do not sell your personal information to third parties for their own marketing purposes.

Contact Methods & Consent

By submitting your contact information through our website, phone, or other channels, you consent to receive communications from MG Roofing about your estimate request, inspection, or service inquiry. This may include:

• Phone calls to confirm your request and discuss your roofing needs
• Text messages or SMS for appointment confirmation and updates (where applicable)
• Email communications regarding your inquiry or service

You may opt out of marketing communications at any time by calling us at (909) 312-8466 or replying to any email with an unsubscribe request. We will not share your information with unrelated third parties for their marketing without your consent.

Cookies & Analytics

Our website uses cookies and similar tracking technologies to:

• Remember user preferences
• Track website usage and visitor behavior
• Support analytics and performance monitoring
• Enable targeted advertising and remarketing

Most browsers allow you to control or disable cookies. Please refer to your browser's settings for more information. Disabling cookies may affect your website experience.

Third-Party Links & Services

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to third-party sites. We encourage you to review the privacy policies of any linked websites before providing your information.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, and disclosure. However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information you use to access our services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, this means we retain estimate request information for 2-3 years. You may request deletion of your information at any time by contacting us.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect and how we use it
• The right to delete personal information we have collected (with certain exceptions)
• The right to opt-out of the sale or sharing of your information
• The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the information below. We will respond to your request within 45 days.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: